My Nomination For Best Avionics Equipment Supplier - Dynon Avionics

Choosing an avionics supplier is a difficult decision due to some of the great options available to home builders as well as the significant investment in this part of our aircraft.

After extensive research and soul searching, I finally selected the Dynon Skyview system as the basis for my avionics package and am very pleased with the equipment and especially the fantastic customer service I have received from Dynon Avionics.

I wanted to give my kudos to Dynon for coming to my rescue not once but twice for dumb mistakes I made.  

One of the build team (unnamed of course) inadvertently reversed polarity on the panel power supply during bench testing and smoked the display.   Dynon took the unit back, fixed and returned to me within two weeks at no cost for the repairs and even paid the return shipping.

During system testing I noted a glitch with the altimeter display during power up.  Steve from Dynon responded to my enquiries immediately and spent an inordinate of time helping me trouble shoot the problem, including sending me a new ADAHRS unit at no cost.

Finally traced the problem to a nicked power supply wire to the elevator trim servo.   The power supply comes from the Dynon EMS unit and the nick caused a low resistance fault and affected power to other components of the system including, you guessed it, the ADAHRS.

When I had some problems with RFI interference on my Microair radio, Steve also sent me a set of capacitative filters.   The filters completely eliminated the problem and the parts were supplied by Dynon at no cost.

For outstanding customer support above and beyond the call of duty as well as fantastic technology, I hereby nominate Dynon Avionics as "Best Avionics Equipment Supplier" to take their rightful place beside Zenith Aircraft Corp as best kit builder and Rotax Research as best engine supplier (IMHO of course).

We are sometimes quick to point out problems or complain about or aircraft and systems but I think it also important to give credit to companies which provide us with great service.   Please feel free to add your favourite companies which have gone above and beyond to help you create your dream machine.

Cheers Vic

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Comment by David Peterson on December 23, 2011 at 5:30am
Impressive - I just wish they'd release some new YouTube videos so we can drool over the latest features! I'd also like to see dynon do some videos of skyview in action in real aircraft. Great story Vic.
Comment by Bob McDonald on December 20, 2011 at 9:11pm

Love my Dynon D180. Just installed it and went flying...with none of the issues experienced by the Victor. Good company...solid product.

Comment by Michael Herder on December 20, 2011 at 8:37pm

I love my Dynon, I had an issue with it once... While it would be nice to say I never had an issue, its just as nice to say the issue was resolved at no cost within a week.  I was only out shipping.   Kudos to Dynon.  I'll also say that I'm extremely happy with my Grand Rapids EIS.  Sandy, and others over there are awesome and have also taken care of issues as they arise.  Garmin, GREAT RADIO, SUPER CLEAR, no interference, ever.  Love it.  Andair Fuel valves, customer service is extremely weak but the product is superior.  Jabiru USA, great folks,love my 3300.  Zenith Great folks, love my 601.   Aircraft spruce rocks, they'll match competitors....  Don't forget that, it's saved me a couple hundred bucks here and there.  I'm generally happy with my decisions, if I had it all to do over again I wouldn't change much.  Garmin Aera is pretty good, though I'd say the touch screen is a little lacking.  Not quite as responsive as say an iphone....  You have to kind of push a little harder and longer than I'd like.  Oh, flightcom intercom, rates a 6 out of 10 in my book.  Their installation isn't quite as easy as it could be, I'd like a harness option that they say they're working on.

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